Terms & Conditions
The following are standard Terms and Conditions of Use for the bCODE Mobile Ticketing Service. You will be asked to accept these terms and conditions upon the purchase of bCODE mobile tickets from our partner ticket issuers, or affiliate distribution partner websites.
These are provided here for your information only:
1. ONLINE TICKET PURCHASE POLICY
Event Classifications
Tickets are made available subject to age limits prescribed by the ticket issuer. By purchasing a ticket, you represent that you are of an age permitted to purchase a ticket pursuant to those restrictions.
Returns and Exchanges
Returns and exchanges on purchased tickets are not permitted. Before purchasing your tickets, please select review your options carefully.
GST
GST will apply to all goods and services purchased through this site. Prices in this site include GST where applicable.
Anti-Fraud Measures
From time to time bCODE may use techniques designed to identify fraudulent activities on the Site, such as fraudulent credit card use. You agree to cooperate with such efforts as bCODE in its sole discretion deem necessary. You further agree that if for any reason you or others acting upon your behalf are suspected of fraud or any other breach of these terms, bCODE may terminate your right to access and use the Site.
Credit Card Use
If any unauthorised use of your credit card occurs as a result of your credit card purchase from this website, you should notify your credit card provider in accordance with its reporting rules and procedures.
Security Precautions
bCODE will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Payment and credit card details are fully encrypted through secure server software (SSL) technology, which is the industry standard and among the best software available today for secure commerce transactions. However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. You can view the Thawte certificate at the time of purchase to confirm we have taken measures to make this site secure.
Please also read our Privacy Policy.
2. TICKET PRICING
Pricing per ticket depends on a number of variables such as time of day, day of week, venue, event, category of ticket, etc.
Pricing is subject to vary without notice.
Pricing for a particular event can vary over the course of the release life cycle without notice.
Pricing charged for one mobile ticket may be different to another. bCODE does not guarantee that a particular price paid for a ticket may become available for the purchase of another.
3. MOBILE DELIVERY
bCODE does not guarantee delivery of the SMS ticket to the mobile handset as the delivery is subject to availability of service by the mobile carrier.
bCODE does not guarantee that your mobile handset will be compatible with our ticket scanning system.
If you experience any of the problems above, please make sure you can supply your mobile phone number to the event/venue attendant, along with photo ID.
4. LOST TICKETS, DELETED TICKETS OR TICKETS NOT RECEIVED
If your ticket is not available to be displayed on your mobile handset, or if it's displayed but cannot be scanned, make sure you can supply your mobile phone number to the venue attendant, along with photo ID or go to www.bcode.com to re-issue bcode tickets.
5. SAFE KEEPING OF MOBILE TICKET
bCODE is not responsible for the security of your ticket once it's been delivered to your mobile handset. If someone else gets access to that ticket, they may be able to use it to get admission to the venue instead of you. Make sure you keep your mobile handset safe at all times
6. TRANSFER OF MOBILE TICKETS
You may wish to transfer your SMS ticket to someone else by simply forwarding the message. However you agree that it must not be of a commercial nature. By forwarding a copy of the message to someone else, you agree that only one of the two persons with that ticket (the first to scan the ticket) will be allowed access to the venue
7. RETURNS POLICY
Mobile tickets sold online through our affiliate and partner websites are done so on a no returns, exchange or cancellation basis. Refunds will not be issued for an incorrect selection. By completing your transaction by clicking on the “Get Ticket Now” button, you are accepting this policy.
Please select your options carefully and double check that the session and ticket information you have Selected is correct to prevent you being out of pocket.
8. GENERAL WEBSITE TERMS AND CONDITIONS
This website is run by us: bCODE ABN 50 083 289 061.
When using this website, or bCODE affiliate or partner websites, you must comply with these terms and conditions of use. These will be displayed to you at each instance you purchase a bCODE ticket. We may change these terms and conditions from time to time so please read them each time you use the website to make sure you're kept up to date. By continuing to use this website, you accept the current terms and conditions of use. If you don't agree with these terms and conditions you must not use the website.
9. INTELLECTUAL PROPERTY
What we permit you to do/not do
We own all of the material on this website. This includes, but is not limited to, all text, designs, logos, graphics, computer programs, audio, video and code (including HTML) in any form. Unless stated otherwise in these terms and conditions of use, none of the material on this website may be reproduced, downloaded, distributed, copied, republished, displayed or transmitted in any form whatsoever without our written permission. We grant you permission to view this website with a web browser provided that you do not:
- modify the material on this website;
- resell the material on this website; or
- create derivative works from the material on this website.
We may withdraw this permission at any time without notice to you. You may not use, frame or use framing techniques to enclose, any material on this website without our written consent. Further, you may not make use of any 'meta tags' or other 'hidden text' that uses our name or trademark or product name without our written consent.
What you permit us to do/not do with your submissions
We may in our absolute discretion publish on this website material or information that you submit to us for:
- participation in competitions;
- any other reason as we see fit.
By submitting information or material to us you grant to us an irrevocable, perpetual, royalty-free, non-exclusive, worldwide license to: use, reproduce, modify, sublicense, redistribute, adapt, transmit, publish, broadcast and display that information or material and create derivative works from it; and sublicense any of the forgoing rights to third parties.
10. LINKING
You must not create a hyperlink to this website or bCODE affiliate websites unless we give you our express permission in writing.
11. CONDUCT
In using this website, you must not:
- disrupt the operation or security of this website or any accounts, servers, or networks connected or accessible through this website;
- use this website in a way that may harass, annoy or disrupt any third person, including a third person who may receive messages as a result of your use of this website;
- delete any author attribution, legal notices, or proprietary designations or labels in any material that is submitted; modify or delete any content on this website or add any content to this website; or
- attempt to gain unauthorised access to any part of this website.
12. SECURITY AND ACCURACY OF INFORMATION
This website may vary from time to time.
13. THIRD PARTY SITES
You may be able to access third party sites from this website. We do not make any representations or claims in relation to the content, quality, or reliability of these sites, and our inclusion of a link to them does not imply that we have any relationship or affiliation with them.
14. GENERAL
Common law duty of care We do not assume any common law duty of care towards you in providing the information on this website.
15. DISPUTES
Any dispute between you and us will be determined under the laws of New South Wales by the courts of New South Wales.